Meet the Team: Mike Underwood – Senior Support Consultants

What do you do at Ensphere?

I am part of the support team, not only do I support the customer over the phone but I am also out on customer sites. I enjoy the opportunity to do this as face to face interaction helps build good relationships between us!

How long have you been at Ensphere?

I have been part of the Ensphere team for over 8 years, it has flown by!

What was your first day like?

To be honest I nearly didn’t make it! I got lost on my way in and ended up on the other side of town, I had to call in to be directed! Not the best start to the day!

What is your secret power?

Is that I build computers and old arcade games from scratch. I enjoy the satisfaction of starting out with a few boards, bits of wood and buttons and ending up with a full sized Pac man machine! I think my rapport with customers is really good, it makes them feel comfortable and makes for a much more enjoyable working connection!

What is your proudest work boast?

In my entire working career I have only had 2 weeks off work ill! Not bad for 30 years?! Hmm, maybe my super power is my immense immune system then?!

Likes and Dislikes.

Likes: Movies, Gadgets, The 80’s, American muscle cars. Dislikes: Spinach, lateness and bad driving!